Privacy Policy

Effective Date: 1st July 2025

Welcome to GLP Nutrition. We are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. What Information We Collect

We may collect the following personal information when you interact with us:

Name
Email address
Phone number
Address (if required for service delivery)
Health-related information you choose to share (via our contact forms, intake forms, or telehealth consults)
Website usage data (via cookies and analytics tools)

2. How We Collect Your Information

We collect personal information in several ways:

When you submit an enquiry through our website contact form
When you book an appointment or download resources
During consultations and client communications (email, phone, telehealth)
Through website analytics and cookies

3. Why We Collect Your Information

We collect your information to:

Provide you with dietetic and nutrition services
Respond to your enquiries and bookings
Manage your appointment records and communications
Improve our website, services, and resources
Send relevant updates or newsletters (if you opt-in)
Comply with any legal or professional obligations

4. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including:

Secure electronic storage of client files and health records
Password-protected systems and devices
Use of reputable third-party software providers with secure data handling policies

5. Disclosure of Personal Information

We will not sell, rent, or trade your personal information.
We may disclose your information:

To other health professionals or referring practitioners with your consent
When legally required by law or regulation
To third-party providers for administrative services (e.g., practice management or payment software) who are bound by strict confidentiality agreements

6. Website Analytics & Cookies

Our website uses cookies and analytics tools (e.g., Google Analytics) to collect anonymous information about how visitors use our site. This helps us improve our content and user experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Accessing & Updating Your Personal Information

You have the right to access, update, or correct your personal information. To do so, please contact us at:

Email: skye@shiftnutrition.com.au

We will respond to your request within a reasonable timeframe.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or our business practices. The updated version will be available on our website.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or how your personal information is handled, please contact us: